Some Outback owners are already on their 3rd or 4th windshield in 2 years. So far the only solution is to demand a non OEM third party window replacement. Owners who can convince the insurance to use Pilkington glass for a replacement are having far less issues.
My first two windshields were Carlex brand, and they were trash. Both chipped multiple times from minor rock chips that ended up spiderwebbing even after repair. Anything has to be better than Carlex.
My 3rd and current windshield is Pilkington and so far seems great. Shrugged off a pretty nasty rock hit with barely a scuff.
Replaced with my current glass which is Pilkington and it's been like 7 months without chips or cracks, which is the longest I've had an immaculate windshield in the entire time I've owned the car.
My 2018 Outback needed a new windshield already and Subaru says to use only Subaru OEM glass because it's made for the EyeSight cameras. They say it needs re-calibration also.
my subaru outback 2010 (way new) got a rock chip which overnight turned into a 3 foot long crack. i called Subaru, they wanted 450 for the glass plus installation. i laughed at them. went to safelight, they used Carlex, with the heated windshield element (option on my car) it was Subaru OEM glass, without the logo, replaced for $350.00. i will use them any day any time.
I have a 17 outback and have replaced windshield three times already. First when I had less than 1k miles.
I had a rock hit the windshield when driving in Los Angeles (right before getting to Disney Land), the next day it was a full blown crack across my entire windshield.
Anecdotally, it seems that the Carlex brand glass is my much more susceptible to chips and cracks than the Pilkington branded glass.
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