Windshield OEM Subaru or Pilkington

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Pilkington Windshield

Toyota used an acoustic windshield on the 2006-2009 refresh. If you own an earlier model it can be installed as an upgrade. You can also get a shaded windshield - I asked Safelite to see if that was an option. They installed a Pilkington.

Pros: acoustic windshield upgrade
Vehicle: Toyota Prius
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Pilkington Windshield
dbrmn73
Rating 5.0
  • Chips/cracks:

I have a Pilkington Windshield. Been on the Jeep for over 10yrs now. Went over 8yrs with no chips/cracks. It now has 2 small chips that have not spread in over 2 years.

Pros: long lasting, minimal damage
Cons: now has small chips
Vehicle: Jeep
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Pilkington Windshield
kh04
Rating 4.0
  • Clarity:

Just use Pilkington glass if you have the HUD and you’ll be fine (will need to rotate HUD a bit). Check out my last post if you want to see what incorrect glass for the HUD looks like, and central speaker will also sound worse.

Pros: HUD will be fine
Cons: speaker will sound worse
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Pilkington Windshield

I requested Pilkington glass. The view through the glass is quite clear, but there were some noticeable wavy spots compared to OEM, and the new glass also had a gap between the glass and the dashboard that I didn’t notice before so I can see light leaking in through the cutout for the VIN while I’m driving.

Pros: clear view
Cons: wavy spots, dashboard gap, light leak
Vehicle: Subaru Impreza
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Pilkington Windshield

It took a month for me to make Safelite to replace my cracked windshield to the new Pilkington.

I have OEM coverage in my insurance policy, so I had to negotiate Pilkington instead of OEM windshield. They approved Pilkington and created an order to Safelite.

Once I came to the appointment, I found they ordered OEM instead and wanted to install OEM. Took the car back and asked them to order Pilkington, rescheduled for 5 days later.

7 days later came and found out they forgot to order one. Offered to install OEM instead. Asked them to order Pilkington and reschedule the appointment.

Another 7 days later came to them again, they said the new windshield is non-oem, asked them to double-check what vendor is exactly. And it was FUYAO. I declined to install fuyao and asked to order the glass I want at past.

7 days later next appointment - they confirmed Pilkington has come, ready to install. Left a car, was told everything will be ready in 3 hours. 1 hour later incoming call from them: “It happened the windshield we’ve got is for previous outback generation, not compatible with yours. Would you like to have FUYAO instead? We already removed your old windshield”. I declined this, I was struggling with them to have Pilkington, and didn’t want to back down. Told them they owe me a loaner car if my is not drivable, and I will wait for my Pilkington glass. 20 minutes later their manager called me and offered me to install FUYAO as a temporary solution, they will order Pilkington and once it will come they’ll replace it. And that I (insurance) will pay only for one glass. So I agreed, they installed the new Fuyao, recalibrated EyeSight (they even left lane-assist enabled). The glass was crystal clear, they cleaned it.

In 10 days Pilkington glass had come, I drove the car to them, they replaced fuyao to Pilkington. The new windshield was not clean as the previous one, and I also doubt they made recalibration one more time (lane keep assist was disabled).

Coming home I found they lose windshield cowling clips, one was absent, the second one was incorrect bigger size and didn’t fit the body hole. They grabbed it from the intake collector resonator mount.

So, overall, I disappointed of their work and organizational quality.

Pros: crystal clear glass
Cons: poor organizational quality
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