I've had good luck with Pilkington.
they put OEM in yesterday (9/4) and fixed the issues.
I opted for OEM replacement glass to ensure nothing fucky happened to Blue Cruise and related features. The Safelite tech will recalibrate the sensors when done to ensure everything functions as expected. Overall, installation was quick and I'm going on over a year with the new windshield and it's been no trouble.
We replaced our entire front windshield a few months ago after a rock cracked it on the road. We made sure it was OEM (Pilkington) and the calibration was completed. The shop ordered the windshield from a local Toyota dealership they work with. Process was fast and quick. Took about a few days (2-3) for the windshield to come in and even after it came, they didn’t like it due to some blemishes on the window so they re-ordered another one. Installation took about > 1 hour and is 100% exactly as the original one.
340 for a Pilkington windshield. ADAS was $180 on a 2019 Pilot EX-L. Works fine.
We have replaced the windshields in both the Tacoma and Highlander with Safelite 'Pilkington' OE equivalent glass. All safety features work just as expected.
I just got my Impreza windshield replaced with Pilkington after seeing comments in various Subaru subs. The glass is just okay, it has a weird but minor horizontal wavy spot and no idea if it’ll actually be more durable in the long run. It did calibrate fine and EyeSight seems to be working without issue.
It took a month for me to make Safelite to replace my cracked windshield to the new Pilkington.
I have OEM coverage in my insurance policy, so I had to negotiate Pilkington instead of OEM windshield. They approved Pilkington and created an order to Safelite.
Once I came to the appointment, I found they ordered OEM instead and wanted to install OEM. Took the car back and asked them to order Pilkington, rescheduled for 5 days later.
7 days later came and found out they forgot to order one. Offered to install OEM instead. Asked them to order Pilkington and reschedule the appointment.
Another 7 days later came to them again, they said the new windshield is non-oem, asked them to double-check what vendor is exactly. And it was FUYAO. I declined to install fuyao and asked to order the glass I want at past.
7 days later next appointment - they confirmed Pilkington has come, ready to install. Left a car, was told everything will be ready in 3 hours. 1 hour later incoming call from them: “It happened the windshield we’ve got is for previous outback generation, not compatible with yours. Would you like to have FUYAO instead? We already removed your old windshield”. I declined this, I was struggling with them to have Pilkington, and didn’t want to back down. Told them they owe me a loaner car if my is not drivable, and I will wait for my Pilkington glass. 20 minutes later their manager called me and offered me to install FUYAO as a temporary solution, they will order Pilkington and once it will come they’ll replace it. And that I (insurance) will pay only for one glass. So I agreed, they installed the new Fuyao, recalibrated EyeSight (they even left lane-assist enabled). The glass was crystal clear, they cleaned it.
In 10 days Pilkington glass had come, I drove the car to them, they replaced fuyao to Pilkington. The new windshield was not clean as the previous one, and I also doubt they made recalibration one more time (lane keep assist was disabled).
Coming home I found they lose windshield cowling clips, one was absent, the second one was incorrect bigger size and didn’t fit the body hole. They grabbed it from the intake collector resonator mount.
So, overall, I disappointed of their work and organizational quality.
Stay away from Pilkington the plastic cover never works on their glass.
OEM is terrible that's why they keep breaking. Ask for Pilkington and never worry about it again
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